Refund policy
Refund & Return Policy
Boil Baby Boil offers a 7-day return window from the date your merchandise is delivered.
Return Eligibility
Items must be unused, unworn, unwashed, in original condition, and include original tags and packaging. Proof of purchase is required.
To start a return, contact info@boilbabyboil.com .
Approved returns should be mailed to:
8939 Santa Monica Blvd, Suite B
West Hollywood, CA 90069
Damaged or Incorrect Orders
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 7 days so we can review the issue and provide a resolution.
Non-Returnable Items
The following items cannot be returned:
- Food and perishable products
- Custom or personalized merchandise
- Gift cards
- Final sale items
Exchanges
If you need a different size or item, we recommend requesting a return and placing a new order once your return is approved.
Refunds
Once your return is received and inspected, we'll notify you regarding approval. Approved refunds are issued to the original payment method.
Refund processing typically occurs within 5–10 business days, depending on your financial institution.
International Orders
Customers outside the United States may be responsible for duties, taxes, customs fees, and return shipping costs required by their country.
Contact
Email: info@boilbabyboil.com
Phone: (424) 235-0448